Privacy Policy
1. Introduction
SL Candles is committed to protecting your privacy and complying with the UK GDPR and EU GDPR.
2. Information We Collect
We may collect:
Name
Billing and delivery address
Email address
Phone number
Payment information (processed securely via third-party providers)
IP address and browsing data
3. How We Use Your Information
Your information is used to:
Process and fulfil orders
Communicate about your order
Improve our website and services
Comply with legal obligations
We do not sell or share your data for marketing purposes.
4. Legal Basis for Processing
We process personal data under:
Contractual necessity
Legal obligations
Legitimate business interests
5. Data Storage
Your data is stored securely and only retained for as long as necessary to fulfil legal or business requirements.
6. Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Data portability
Lodge a complaint with the ICO (UK) or your local EU authority
7. Cookies
We use cookies to improve site functionality and user experience. You can manage cookie preferences via your browser settings.
8. Contact
For privacy enquiries, please contact us via the website contact form.