Privacy Policy

1. Introduction

SL Candles is committed to protecting your privacy and complying with the UK GDPR and EU GDPR.

2. Information We Collect

We may collect:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • IP address and browsing data

3. How We Use Your Information

Your information is used to:

  • Process and fulfil orders

  • Communicate about your order

  • Improve our website and services

  • Comply with legal obligations

We do not sell or share your data for marketing purposes.

4. Legal Basis for Processing

We process personal data under:

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

5. Data Storage

Your data is stored securely and only retained for as long as necessary to fulfil legal or business requirements.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Data portability

  • Lodge a complaint with the ICO (UK) or your local EU authority

7. Cookies

We use cookies to improve site functionality and user experience. You can manage cookie preferences via your browser settings.

8. Contact

For privacy enquiries, please contact us via the website contact form.